A notice to our valued clients
Counselling and healthcare navigation services with Parkinson Society British Columbia are temporarily on pause while we recruit a new counsellor. During this transition period, we want to ensure you continue to have access to emotional, mental health, and practical supports if needed.
The resources below are available to you during this time. You are welcome to explore any options that feel supportive or relevant for you.
If You Need Immediate Support
If you are experiencing thoughts of self-harm, emotional distress, or feel unsafe:
- Call 911 if you are in immediate danger
- Mental Health Crisis Line (BC): 310-6789 (available 24/7; no area code required)
- Suicide Crisis Help Line: Call or Text 9-8-8.
www.988.ca - Alcohol and Drug Information and Referral Line: 1-800-663-1441
Support is available at any time, and reaching out can help keep you safe.
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Finding Supports in Your Community
BC 211
Website: www.bc.211.ca
Phone or text: 2-1-1BC 211 can help you find local mental health, counselling, health, and community services, including free or low-cost options, based on where you live.
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Public Mental Health Services
You may be eligible for publicly funded mental health services through your regional health authority:
- Fraser Health: 1-877-935-5669
- Interior Health: 250-469-7070
- Island Health: 250-370-8699
- Northern Health: 250-565-2649
- Vancouver Coastal Health: 1-866-884-0888
Services may include counselling, psychiatry, or community-based mental health programs. Availability and wait times vary.
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Health Information and Navigation
HealthLink BC
Call 8-1-1 (available 24/7)
HealthLink BC connects you with registered nurses, pharmacists, and dietitians for non-emergency health advice and information.
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Low-Cost & Sliding-Scale Counselling
Online
- Oak Counselling [view website]
In-Person and Community Clinics
- SFU Surrey Community Counselling [view website]
- Surrey Libraries – Counselling Services [view website]
Directories
- Psychology Today [view directory]
(use filter option “Price” and Sliding Scale “Offers a Sliding Scale”) - BC Association of Clinical Counsellors (BCACC) [view directory]
Availability may be limited and waitlists are common.
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Self-Guided Mental Health Supports
BounceBack BC
Website: www.bouncebackbc.ca
BounceBack BC is a free, evidence-based online program that uses cognitive behavioural therapy (CBT)–informed tools to support anxiety, depression, and stress. It offers guided self-help, including workbooks, videos, and optional telephone coaching. This program is not one-to-one counselling, but may be a helpful support while counselling services are on pause.
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Grief and Loss Support
Support related to illness, life changes, or loss is available through the following organizations:- GriefShare: www.griefshare.org/groups/272453
- Surrey Hospice Society – Adult Grief Support: www.surreyhospice.com/adult-grief-support
- Peace Arch Hospice – Grief Support: www.peacearchhospice.org/grief-support
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Safety and Advocacy for Older Adults
SAIL – Seniors Abuse and Information Line
Website: www.seniorsfirstbc.ca/programs/sail
The Seniors Abuse and Information Line (SAIL) is a confidential information line for older adults and those who care about them to speak to a professional intake worker about abuse, mistreatment and any issues that impact the health and well-being of older adults in BC.
SAIL is available Monday to Friday from 8am to 8pm, excluding statutory holidays. Language interpretation is available.
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Practical Supports and Equipment
AssistList
Website: www.assistlist.ca
AssistList is an online platform where people can buy, sell, or donate used home health equipment, such as mobility aids and safety supports.
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Planning Ahead
Nidus Personal Planning Resource Centre
Website: www.nidus.ca
Nidus offers education and support related to advance care planning, including decision-making and representation agreements.